Products sold by SuperWorldMarket.ecrater.com, are supported by our Standard 3 Day Return Policy unless otherwise indicated. All media and software are not exchangeable/refundable under any circumstance. Items must be in the condition which they were sent. Items may be returned within 3 days of of receipt of item for a replacement or refund. Linens which the buyer has already laundered or pressed may not be returned. There is a 20% restocking fee that will apply to all refunds. Customer is responsible for all return shipping charges. Please note that shipping and insurance charges will not be refundable under any circumstance. All returns require an RMA (Return Merchandise Authorization) number.
You may request an RMA number by contacting us firstname.lastname@example.org. We will respond to your request within 1 business day with an RMA number and the return shipping instructions.
Please note that due to the time constraints to file a shipping damage or loss claim, all shortages, missing or damaged items must be reported within 48 hours of receipt of product.
If you have any other questions or concerns, please do not hesitate to contact us. We value your business and we hope to continue to earn your trust and confidence.